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Urgent: Apple apologizes for iPhone's slow-down error and offers $ 50 discount to switch battery

Urgent: Apple apologizes for iPhone's slow-down error and offers $ 50 discount to switch battery

Last week, Apple officially announced that it had reduced the performance of older phones within the iOS 11.2 update to maintain battery life as it said today. In another letter, the company announced an apology for the move.

A few days ago the company announced in a new statement today that it regrets / apologizes for the misunderstanding that occurred by users and Apple confirmed at the same time that it did not take the step in order to shorten the shelf life of the product and pay customers to buy a new product.

Apple explained that it did so because the battery is less capacity over time and these are among the chemical properties in lithium-ion batteries and added that the weak power of battery performance causes problems for devices, including the sudden shutdown.

The company said the replacement of the battery ensures a return to normal performance so the company offered a $ 50 discount on changing the battery instead of $ 79 to $ 29 and the company confirmed that the next update beginning 2018 will help to clarify the battery situation more accurately.

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